Shipping policy

Bringing new furniture into your home should feel effortless from the moment you place your order to the day it arrives. At Decor By Carter, we focus on making delivery smooth, predictable, and easy to follow—so you always know what to expect.

We currently ship within the United States only. Every order is carefully prepared, securely packed, and sent out with attention to detail. Shipping costs are fully covered, so there are no additional delivery fees at checkout.

Delivery Timeline

Here’s what you can typically expect once your order is placed:

Preparation time: 1–2 business days
Shipping time: 2–5 business days
Estimated total delivery: 3–7 business days

These timeframes are based on standard conditions and may vary slightly depending on location and order volume.

Order Cut-Off Time

Orders are processed daily with a cut-off time of 3:00PM (GMT-06:00) Central Standard Time (USA), Monday through Saturday. Orders placed after this time will be handled the next business day.

Tracking Your Order

As soon as your order leaves our facility, you will receive a shipping confirmation email with tracking information. This allows you to follow your delivery step by step until it reaches your address.

Delays & Updates

While we aim to deliver within the estimated timeframe, delays can occasionally occur due to factors beyond our control, such as weather conditions or carrier disruptions. If anything affects your shipment, we will keep you informed so you’re never left guessing.

Need Help?

Questions about your order or delivery? Our team is here to assist you.
You can contact us anytime at support@decorbycarter.com.